Refund Policy
At Puzzle Verse, your satisfaction is our top priority. That’s why we offer a 30-day money-back guarantee on all orders!
Refund Policy:
- If you’re not completely satisfied, request a refund within 30 days of receiving your product.
- Items must be in their original condition, unused, and in original packaging to qualify.
How to Request a Refund:
- Email us at info@puzzleverse.com with your order number and reason for return.
- We’ll provide return instructions.
- Refunds will be processed within 5-7 business days after we receive the return.
Note: Return shipping costs are the customer’s responsibility unless the product is defective or damaged.