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Refund Policy

At Puzzle Verse, your satisfaction is our top priority. That’s why we offer a 30-day money-back guarantee on all orders!

Refund Policy:

  • If you’re not completely satisfied, request a refund within 30 days of receiving your product.
  • Items must be in their original condition, unused, and in original packaging to qualify.

How to Request a Refund:

  1. Email us at info@puzzleverse.com with your order number and reason for return.
  2. We’ll provide return instructions.
  3. Refunds will be processed within 5-7 business days after we receive the return.

Note: Return shipping costs are the customer’s responsibility unless the product is defective or damaged.